NCT 127 4TH TOUR ‘NEO CITY _ JAKARTA – THE MOMENTUM

NCT 127 4TH TOUR ‘NEO CITY _ JAKARTA – THE MOMENTUM

By purchasing a ticket for NCT 127 4TH TOUR ‘NEO CITY : JAKARTA – THE MOMENTUM’, the Event Attendee has agreed to all applicable Terms and Conditions. All forms of violation of the terms and conditions will be dealt with strictly.

TICKETING

  • Available categories and points of sale are as follows; dyandraglobalstore.com
    • Neo City (standing)
    • CAT 1 (numbered seating, lower seat)
    • CAT 2 (numbered seating, upper seat)
    • CAT 3 (numbered seating, upper seat)
    • CAT 4 (numbered seating, lower seat, restricted view)
    • CAT 5 (numbered seating, upper seat, restricted view)
    • 127 Squad (premium seat)
    • The upper seats are not recommended for those who suffer from phobias or aversion to heights.

 

  • All Prices exclude 10% government tax and a ticketing platform fee of 5%
  • The benefits of Neo City category tickets are as follows;
    • Soundcheck Session
    • Soundcheck Lanyard & Pass
    • Exclusive Gift Set
  •  The benefits of 127 Squad category tickets are as follows;
    • Soundcheck Session 
    • Set of 127 Squad ID laminated with Lanyard
    • Exclusive Gift Set
    • Exclusive Suite (shared)
    • 127 Squad Lounge with dedicated photowall, photobox, fan light installation, and facilities
    • Complimentary snacks
    • Dinner/Lunch 
  • Purchased tickets cannot be exchanged, refunded, or canceled.
  • Ticket Sales Schedule for NCT 127 4TH TOUR ‘NEO CITY : JAKARTA – THE MOMENTUM’ :
    • “NCTzen 127” Membership (GL) Pre-Sale 10 December 2024
    • Dyandra Global Presale 11 December 2024
    • General Sale 12 December 2024
  • Ticket Purchase Information: “NCTzen 127” Membership (GL) Pre-Sale

    • Membership Pre-Sale is conducted exclusively for Weverse account holders who are members of the “NCTzen 127” Membership and register for the presale during the scheduled period.
    • The registration schedule details are as follows;
      • Registration starts : November 26th, 2024 at 03:00 PM
      • Registration ends : November 30th, 2024 at 03:00 PM 
    • “NCTzen 127” Membership (GL) Pre-Sale Schedule
      Day/Date : Tuesday, December 10th, 2024
      Time : 01.27 PM – 11.59 PM (Jakarta time)
      Place : dyandraglobalstore.com
    • Ticket purchases on the “NCTzen 127” Membership (GL) Pre-Sale can only be accessed by using the membership code that has been registered during the specified period.
    • “NCTzen 127” Membership code consists of 11 letters and numbers without spaces (example: XX123456789)
    • The “NCTzen 127” Membership code that has been registered can only be applied to 1 (one) ticket transaction per showday during the NCTzen 127’ Membership (GL) Pre-sale
    • Purchases at the ‘NCTzen 127’ Membership (GL) Pre-Sale session are limited to a maximum of 2 (two) tickets per showday
    • Ticket purchases on “NCTzen 127” Membership (GL) Pre-Sale can be made with several payment methods (virtual account and credit card).
    • Credit card purchases can only be made with credit cards with a 3D Secure system.
    • By having an “NCTzen 127” Membership and registering within the designated period is not a guarantee of getting concert tickets.
    • The ticket quota of “NCTzen 127” Membership (GL) Pre-Sale is limited and separate from the quota available in the Dyandra Global Presale and General Sale
  • Ticket Purchase Information: Dyandra Global Presale
    • Dyandra Global Presale is conducted exclusively to Dyandra Global Society and those who has registered for the Presale within the specified period
    • The registration schedule details are as follows;
      • Registration starts   : December 4th, 2024 at 03:00 PM
      • Registration ends    : December 6th, 2024 at 03:00 PM
    • Dyandra Global Presale Schedule
      Day/Date     : Wednesday, December 11th, 2024
      Time            : 01.27 PM – 11.59 PM (Jakarta time)
      Place    : dyandraglobalstore.com
    • Ticket purchases on the Dyandra Global Presale can only be accessed using the society number registered during the specified period.
    • Dyandra Global Society number/code consists of 12 letters and numbers without spaces (example: XXX012345678)
    • The Dyandra Global Society number/code that has been registered can only be applied for 1 (one) ticket transaction per showday during the Dyandra Global Presale
    • Purchases during the Dyandra Global Presale session are limited to a maximum of 2 (two) tickets per showday
    • By having a Dyandra Global Society number and registering within the designated period is not a guarantee of getting concert tickets.
    • The Dyandra Global Presale ticket quota is limited and separate from the available quota in the  “NCTzen 127” Membership (GL) Pre-Sale and General Sale.
    • Dyandra Global reserves the right, at any time and without prior notice, to amend these terms and conditions. 

 

  • Ticket Purchase Information: General Sale
    • Schedule
      Day/Date : Thursday, December 12th, 2024
      Time : 01.27 PM (Jakarta time)
      Place : dyandraglobalstore.com
    • Multiple payment methods (virtual account and credit card) are available for ticket purchases in General Sale
    • 1 (one) account can only make 1 (one) transaction with a maximum purchase of 4 (four) tickets per show day. Accounts with the same ID number (NIK), email address and telephone number cannot make repeated purchases
    • Purchased tickets cannot be exchanged, refunded, or canceled.
  • GENERAL INFORMATION OF SOUNDCHECK SESSION
    • Only Neo City and 127 Squad category ticket holders are eligible for the Soundcheck session.
    • Participants are strictly prohibited from taking photos or videos during the Soundcheck session.
    • The procedure details and regulations for the Soundcheck session will be communicated through social media Dyandra Global.

 

GENERAL REGULATIONS

  • Tickets are only valid if the purchase is made in accordance with the procedure that has been determined by the online purchase through electronic/online transactions on the Promoter’s official website or ticket box appointed by the Promoter (authorized ticket box). Otherwise, the Event attendee will not be able to verify if the e-voucher is an authorized or unauthorized copy
  • E-vouchers are confidential and not to be shared. Purchasers are aware and understand that if shared, there is a risk that the e-voucher can be transferred
  • The Promoter and the appointed official ticketing partner guarantee that they will only issue e-vouchers to authorized Buyers.
  • Transfer of ownership and or forgery of e-vouchers/tickets/wristbands are beyond the control and not the responsibility of the Promoter
  • Neo City (standing) category ticket holder will get a queue number used to enter the concert area in order of number
  • Category 1, 2, 3, 4, 5 and 127 Squad (seated) ticket holders will receive a seat number
  • Please note that CAT 2, 3 and 5 are on the top floor
  • Seat number will be assigned to Attendees automatically based on the time of purchase and the best available number.
  • Seat numbers will be updated on the e-ticket and can be seen by refreshing the e-ticket, no later than 7 (seven) days before the concert day
  • Each e-ticket has a unique barcode and is only valid for one person. The e-ticket can only be used once. E-ticket duplication for multiple entries to the event is prohibited
  • By purchasing a ticket, the purchaser agrees to the collection, storage and use of personal data for the purposes of the 2024 NCT 127 4TH TOUR ‘NEO CITY : JAKARTA – THE MOMENTUM’
  • E-vouchers must be redeemed with a wristband during the redemption period
  • Wristband redemption information is as follows :
    • The time and place for wristbands exchange will be informed via social media and Dyandra Global’s website
  • It is recommended to exchange the e-voucher beforehand to avoid the queue on the day of the concert
  • Tickets or e-vouchers that have been purchased are not to be resold at a higher price than the official price determined by the Promoter. In case of any indication of a violation, the Promoter has the right to take legal action and/or cancel the ticket
  • Wristband/ticket exchange requirements :
    • Printed e-voucher
    • Original National Identification Card/ Driver’s License/ Passport/ Student Card that is still valid (name on the ID must be the same as the one written on the e-voucher)
  • If the exchange is represented :
    • Printed e-voucher
    • Letter of Attorney signed on a IDR 10.000 stamp (Materai) by the person that you are representing
    • A copy of the National Identification Card whose name is written on the e-voucher
  • No replacement wristbands will be issued under any circumstances if lost & damaged for any reason. Promoters are not responsible for any lost, stolen, or damaged wristband(s)
  • Tickets purchased at dyandraglobalstore.com cannot be used for commercial purposes (giveaways, contests, or sweepstakes). If the tickets used are not in accordance with existing regulations, they can be canceled with no refunds being issued. Ticket holders will be refused entry into the event area, without exception
  • The Organizer has the right to change or add other terms in the Terms & Conditions without prior notification

 

AGE RESTRICTIONS

  • National Identification Card, or Kartu Tanda Penduduk (KTP) for Indonesian citizens, Driving License, Passport, Student Card, and Basic Resident Registration Card are valid forms of ID (with photo)
  • Children under the age of 14 must be accompanied by a parent or legal guardian
  • Children under 14 years old or Audiences under 120 cm in height are not allowed to enter the festival or standing area
  • Children under 5 years old will not be admitted into the performance venue.

 

SPECIAL NEEDS SERVICE .

  • Only CAT 1 tickets can be accessed by Audience with special needs using wheelchairs (limited space)
  • Event Attendees with special needs using wheelchairs can contact the Promoter via communication@dyandraglobal.com by attaching a Medical Statement from the hospital and a Parental Permission Letter which can be downloaded at www.dyandraglobal.com 
  • Pregnant women are required to bring a doctor’s recommendation letter and a stamped permission letter from their husband and are not allowed to be in the festival area
  • Attendees with serious medical conditions such as heart problems, low blood pressure, and others are not allowed to attend the event/concert. For further information, please contact communication@dyandraglobal.com
  • This show contains bright & and intense flashing lights, as well as extremely loud sounds that may cause disturbance or discomfort to some audiences
  • Attendees accept they have a duty to take reasonable steps to ensure their own safety, taking into account any personal medical conditions

NO RE-ENTRY POLICY

  • Please keep in mind that re-entry is not allowed to the concert and event area, regardless of your ticket category. Once you enter the venue, you cannot leave and enter again
  • The organizer/promoter reserves the right to take action to prohibit entry to the venue for e-tickets with a barcode that has been used previously by others


CONCERT LINES GUIDELINES

  • Waiting in line overnight is prohibited
  • Please be friendly and respectful to others in the line

 

GENERAL POLICIES

  • The audience can wear PVC or transparent bags with a size of no more than 20 cm x 30 cm, or any other bags material with maximum size of 21 cm x 14.8 cm while in the concert area.
  • For safety and convenience, it is prohibited to bring luggage, backpacks, as well as other oversized bags to the concert area
  • The Promoter reserves the right to deny entry to the concert area if attendees fail to comply with this regulation
  • The Promoter reserves the right to legally prosecute anyone who obtains tickets in an unauthorized manner, including but not limited to duplicating tickets or in other ways obtaining tickets not by the provisions set by the Promoter
  • The Promoter is not responsible for any negligence that resulted in the e-ticket being misplaced or lost (or in the possession of another person) and is used to enter the venue by others
  • The purchaser releases the Promoter from claims for refund of ticket fees if the Promoter with prior notice, needs to move the venue without reducing the quality of the event or artist’s performance, due to unilateral decisions of the artist, government, or other causes that are beyond the ability and will of the Promoter.
  • If the event is canceled, the ticket will be refunded according to the terms of the Promoter. Other fees such as platform service fees and surcharges charged to credit card purchasers are not included in the ticket price to be refunded
  • Purchaser hereby agrees to release the Promoter from legal claims through the courts or any means permitted by law in the event of cancellation of a concert that was made unilaterally by the artist or the government or other causes beyond the capacity and will of the Promoter
  • The artist lineup may change due to injury, illness such as COVID-19, natural and man-made disasters, military issues, etc.
  • For security reasons, the Promoter has the right to postpone, cancel, or stop the event; temporarily detain Event Attendee at the location until the event ends; evacuate some or all Event Attendees from the location and also refuse to give access to Event Attendees to enter the event location even though they have a valid entry ticket, without any compensation to the Event Attendee
  • The Promoter has the right to prohibit visitors from entering the event location if visitors do not have a valid ticket
  • The Promoter is entitled to remove the audience from the venue event if it is deemed necessary for safety, for the convenience of other audiences, and to ensure the integrity of the event
  • In certain circumstances, some areas within the venue may become restricted
  • The organizers, promoters, and artists are not liable for any compensation and/or cancellation charges for travel expenses resulting from the event being canceled or postponed
  • Event attendees who are behaving in a disorderly, offensive, or inappropriate manner and guests who refuse to obey instructions/warnings from event staff will be removed from the Event immediately. No refunds will be given
  • Any attempt to enter the event without a valid ticket or valid credentials will result in immediate removal from the event grounds. In certain cases, we will contact the police and press charges against the violators
  • The organizers, promoters, and artists cannot be held responsible for lost, stolen, or damaged possessions or accidents resulting in injury occurring anywhere in the venue during the event regardless of fault or reason
  • The Promoter will refuse entry to guests who are severely intoxicated and clearly affected by drugs. Anyone found carrying these items will be reported to the police immediately. No refunds will be given. Guests found to possess illegal substances, weapons, and/or other prohibited items will also be refused entry
  • The Promoter will not use or disclose guests’ personal information collected at the time of ticket purchase without consent
  • Event attendees who are removed or exit from the venue for any reason will be banned from entering the event
  • The Promoter reserves the right to change the layout and the seating of the audience in the event location at any time.
  • The event is intended to be a friendly and enjoyable event.

 

WHAT NOT TO BRING

  • NO outside food and drinks are allowed in the venue.
  • NO professional and semi-professional/SLR/DSLR camera. Recording and transmission at concerts is generally prohibited. Cameras with removable lenses, video cameras, recording devices, and action cameras are prohibited—no flash photography.
  • NO selling inside the location of the event.
  • NO unauthorized solicitations, handbills, sampling, or giveaways without prior approval from the Promoter/organizer.
  • NO weapons of any kind
  • NO paint of any kind including paint markers and spray paint
  • NO fireworks
  • NO illegal drugs or substances or drug paraphernalia
  • NO official medicines without a doctor’s prescription, except over-the-counter medicines. And NO carrying products that are harmful to human health is prohibited.
  • NO large chains.
  • NO laser pointers.
  • NO flags or totems with metal or wood pieces.
  • NO large umbrellas.
  • NO unsealed sanitary products
  • NO pets.
  • NO big portable fan
  • NO carrying a corkscrew or bottle opener.
  • NO backpack, travel luggage, and others bag that may exceed 20 cm x 30 cm. There will be no lockers at the venue.
  • NO glass bottles are allowed.
  • NO tripod for cameras.
  • NO projectiles or explosives materials.
  • NO knives or sharp objects.
  • NO flammable products or aerosol cans.
  • NO open fires.
  • NO water guns or air guns.
  • NO chairs.
  • NO drones and/or other similar flying apparatus.
  • NO sleeping bags.
  • NO smoking, vaping and electronic cigarettes in the concert area.
  • NO item that can be used as a means to disturb the peace, endanger the safety of the crowd and/or inflict damage to people and goods in the sole discretion of Event Staff.

 

SECURITY ENTRY

  • Your safety and security are important to us. You understand that you and your property may be subject to a reasonable inspection upon entry to the event. If you refuse to participate in these security measures, we may deny you entry. We also reserve the right to ask you to leave the event if your behavior causes us concern for the safety or security of event attendees. If we deny you entry or require you to leave, you will not receive a refund.
  • All attendees are subject to being searched prior to entry into the event, including members of the media. Upon entry, all attendees shall be subject to a thorough airport-style pat-down search, including emptying pockets and bags and having their items examined. An electronic drug detector and K-9 search will be used. The event organizer shall, at all times, reserve the right to either deny any person entry into or to eject any person from the event, who in the sole and absolute discretion of the event organizer is in violation of event rules, which may be updated from time to time, with or without notice.

 

RECORDING RIGHTS

  • Promoter/Organizer and its affiliations/association reserves the right to film, record, and/or photograph the visitor, participant image, likeness, action, and/or statement of this event for television, moving picture, webcast and/or other public broadcasts in any medium for any purpose. Any visitor, participant of this event hereby fully releases and discharges the Promoter/Organizer (including its employees and subsidiaries) and its affiliations/association from any rights, claims, damages, losses, liabilities, fines, and causes of action whatsoever arising directly or indirectly from the filming, recording and/or photography of this event.
  • Please don’t throw things, especially hard objects on stage because it would harm the artist(s) and enjoy the concert!

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