Exo Planet 6 – Exhorizon – In Jakarta

By purchasing tickets for EXO PLANET #6 – EXhOrizon in JAKARTA, the Purchaser is deemed to have
read, understood, and agreed to all applicable Terms and Conditions. Any form of violation of these provisions
will be subject to sanctions and actions in accordance with the policies and regulations set by the Organizer.

TICKETING

Upper tier seating is not recommended for those who suffer from phobias or have a fear of heights (acrophobia).

Ticket Sales Schedule and Ticket Box for EXO PLANET #6 – EXhOrizon in JAKARTA

EXO-L MEMBERSHIP (GL) Pre-sale: April 8th, 2026 (2:00 PM – 9:59 PM) at dyandraglobalstore.com
Mastercard Priceless Pre-Sale: April 9th, 2026 (2:00 PM – 9:59 PM) at dyandraglobalstore.com
General Sale: April 10th, 2026 (2:00 PM) at dyandraglobalstore.com

Ticket Sales Schedule and Ticket Box for Additional Show EXO PLANET #6 – EXhOrizon in JAKARTA

General Sale: April 15th, 2026 (2:00 PM) at dyandraglobalstore.com

All prices exclude 10% government tax and a ticketing platform fee of 5%.

Ticket Benefits

The benefits for CAT E, X, O, L Soundcheck and CAT 1 Soundcheck ticket holders are as follows:

Soundcheck Session
Commemorative lanyard & Pass
Exclusive Gift

The benefits for Horizon Box ticket holders are as follows:

Soundcheck Session
Commemorative lanyard & Pass
Exclusive Suite with Complimentary snack (shared)
Lounge, featuring:
- Dedicated Photowall
- Dedicated Photo Booth
- Dedicated Facility
Exclusive Gift and Horizon Box Gift

Participants eligible to attend the Soundcheck session are ticket holders of the following categories:

CAT E, X, O, L Soundcheck
CAT 1 Soundcheck
Horizon Box

Tickets that have been purchased cannot be exchanged, refunded, or canceled.

Ticket Purchase Information: EXO-L MEMBERSHIP (GL) Pre-sale

The EXO-L MEMBERSHIP (GL) Pre-sale is exclusively for Weverse account holders who are part of the EXO-L Membership
and have registered for the presale within the specified period.

Registration Schedule

Registration starts: March 27th, 2026 at 03:00 PM
Registration ends: March 29th, 2026 at 02:59 PM

How to Participate in the EXO-L MEMBERSHIP (GL) Pre-sale

Join the EXO-L Membership on Weverse Shop.
Register for the EXO-L MEMBERSHIP (GL) Pre-sale on Weverse during the registration period.
Purchase tickets on dyandraglobalstore.com according to the EXO-L MEMBERSHIP (GL) Pre-sale schedule.

Presale Registration Period: Friday, March 27th, 2026 (3:00 PM, JKT time) – Sunday, March 29th, 2026 (2:59 PM, JKT time)

EXO-L MEMBERSHIP (GL) Pre-sale Schedule Details

Day/Date: Wednesday, April 8th, 2026
Time: 02:00 PM – 09:59 PM (Jakarta time)
Ticketbox: dyandraglobalstore.com

Ticket purchases during the EXO-L MEMBERSHIP (GL) Pre-sale are exclusively accessible using the membership number registered during the designated registration period.
The EXO-L Membership number consists of 11 letters and numbers without spaces. Example: XX123456789.
The verified EXO-L Membership number can only be applied 1 (one) time.
Purchases during the EXO-L MEMBERSHIP (GL) Pre-sale session are limited to a maximum of 2 (two) tickets.
Ticket purchases on EXO-L MEMBERSHIP (GL) Pre-sale can be made with several payment methods: Bank Virtual Account and Credit Card.
Credit card purchases can only be made with credit cards using a 3D Secure system.
Being an EXO-L Membership holder and participating in the EXO-L MEMBERSHIP (GL) Pre-sale session does not guarantee getting concert tickets.
The ticket quota of EXO-L MEMBERSHIP (GL) Pre-sale is limited and separate from the quota available in the Mastercard Priceless Pre-Sale and General Sale.

Ticket Purchase Information: Mastercard Priceless Pre-Sale

The Mastercard Priceless Pre-Sale is conducted exclusively for credit and debit cardholders bearing the Mastercard
logo issued in Indonesia.

Mastercard Priceless Pre-Sale Schedule Details

Date: Thursday, April 9th, 2026
Time: 2:00 PM – 9:59 PM
Ticketbox: dyandraglobalstore.com

Payment for ticket purchases during the Mastercard Priceless Pre-Sale can only be made using a credit or debit card number bearing the Mastercard logo.
Ticket purchases during the Mastercard Priceless Pre-Sale are limited to a maximum of four (4) tickets per transaction.
Each customer’s data (based on ID number, email, and phone number) may only be used to make one (1) transaction.
The use of a credit or debit card bearing the Mastercard logo is allowed for multiple different transactions, as long as the same customer data is not used.
The ticket quota for the Mastercard Priceless Pre-Sale is limited and separate from the quotas allocated for the EXO-L MEMBERSHIP (GL) Pre-sale and General Sale.
Dyandra Global reserves the right, at any time and without prior notice, to amend these terms and conditions.

Ticket Purchase Information: General Sale

Schedule Details

Day/Date: Friday, April 10th, 2026
Time: 02:00 PM (JKT time)
Ticketbox: dyandraglobalstore.com

Schedule Details for Additional Show

Day/Date: Wednesday, April 15th, 2026
Time: 02:00 PM (JKT time)
Ticketbox: dyandraglobalstore.com

During the General Sale, tickets can be purchased using bank virtual account, bank transfer, and credit cards.
One account can purchase tickets, a maximum of 4 (four) tickets per transaction per show day.

Ticket Sales Sessions & Quota

Each ticket sales session (Presale session and General Sale session) has a separate and limited quota.
The allocation percentage can differ in each session, so a portion of the ticket quota may be larger in one session, and the seating positions may vary between sales sessions.

GENERAL REGULATIONS

Tickets are only valid if the purchase is made in accordance with the procedure determined through online purchase via the Promoter’s official website or authorized ticket box appointed by the Promoter.
E-vouchers are confidential and not to be shared. Purchasers understand that if shared, there is a risk that the e-voucher can be transferred.
The Promoter and the appointed official ticketing partner guarantee that they will only issue e-vouchers to authorized Purchasers.
Transfer of ownership and/or forgery of e-vouchers, tickets, or wristbands are beyond the control and not the responsibility of the Promoter.
Ticket holders for CAT E, X, O, and L Soundcheck will receive a queue number, while ticket holders for CAT 1 Soundcheck, CAT 2, CAT 3, CAT 4, CAT 5, CAT 6, and Horizon Box will receive seat numbers.

Queue Number & Seat Number

The queue number (QN) and seat number (SN) are automatically determined by the system based on the verified ticket purchase time.

Seating Position & Viewer Preference

The best seating position is subjective and can vary for each viewer according to their respective preferences. Seat numbers will be automatically assigned to the Purchaser based on the time of purchase and the available sequential number.

Seat numbers will be updated on the e-voucher and can be seen by refreshing the e-voucher, no later than 5 (five) days before the concert day.

Each e-voucher has a unique barcode and is only valid for one person. The e-voucher can only be used once. E-voucher duplication for multiple entries to the event is prohibited.

By purchasing a ticket, the Purchaser has agreed to the collection, storage, and use of personal data for the purposes of the EXO PLANET #6 – EXhOrizon in JAKARTA event.

E-vouchers must be redeemed with a wristband during the redemption period.

Wristband Redemption Information

The time and place for wristband exchange will be informed via social media and Dyandra Global’s website.
It is recommended to exchange the e-voucher beforehand to avoid the queue on the day of the concert.
Tickets or e-vouchers that have been purchased are not to be resold at a higher price than the official price determined by the Promoter.

Wristband / Ticket Exchange Requirements

Printed e-voucher
Original National Identification Card / Driver’s License / Passport / Student Card that is still valid (name on the ID must be the same as the one written on the e-voucher)

If the Exchange is Represented

Printed e-voucher
Letter of Attorney signed on an IDR 10,000 stamp duty (Materai) by the person being represented
A copy of the National Identification Card whose name is written on the e-voucher

No replacement wristbands will be issued under any circumstances if lost or damaged for any reason. Promoters are not responsible for any lost, stolen, or damaged wristband(s).

Tickets purchased at dyandraglobalstore.com cannot be used for commercial purposes (giveaways, contests, or sweepstakes). If the tickets are used not in accordance with existing regulations, they can be canceled with no refunds being issued. Ticket holders will be refused entry into the event area, without exception.

The Organizer has the right to change or add other terms in the Terms & Conditions without prior notification.

AGE RESTRICTIONS

National Identification Card (KTP) for Indonesian citizens, Driving License, Passport, Student Card, and Basic Resident Registration Card are valid forms of photo identification.
Children under the age of 14 must be accompanied by a parent or legal guardian.
Children under 5 years old will not be admitted into the performance venue.

SPECIAL NEEDS SERVICE

Only CAT 2 tickets can be accessed by audience members with special needs using wheelchairs (limited space).
Event attendees with special needs using wheelchairs can contact the Promoter via operation@dyandraglobal.com by attaching a medical statement from the hospital and a parental permission letter which can be downloaded at www.dyandraglobal.com.
Pregnant women are required to bring a doctor’s recommendation letter and a stamped permission letter from their husband and are not allowed to be in the festival area.
Attendees with serious medical conditions such as heart problems, low blood pressure, and others are not allowed to attend the event/concert.
This show contains bright and intense flashing lights, as well as extremely loud sounds that may cause disturbance or discomfort to some audiences.
Attendees accept they have a duty to take reasonable steps to ensure their own safety, taking into account any personal medical conditions.

NO RE-ENTRY POLICY

Please keep in mind that re-entry is not allowed to the concert and event area, regardless of your ticket category. Once you enter the venue, you cannot leave and enter again.
The organizer/promoter reserves the right to prohibit entry to the venue for a ticket or wristband with a barcode that has been used previously by others.

CONCERT LINE GUIDELINES

Waiting in line overnight is prohibited.
Please be friendly and respectful to others in the line.

GENERAL POLICIES

Attendees are only allowed to bring ONE bag with a maximum size of 20 cm x 30 cm.
For safety and convenience, it is prohibited to bring large luggage, duffle bags, backpacks, and similar items to the concert area.
The Promoter reserves the right to deny entry to the concert area if attendees fail to comply with this regulation.
The seating plan displayed is an illustrative diagram intended to help provide an overview of the seating arrangement and may not accurately represent the actual conditions at the event venue.
Some areas or seats may have restricted views due to differences in audience height, safety installations such as barriers, or technical production requirements including stage equipment and camera placement. Under these conditions, ticket exchanges and refunds are not permitted.
The Promoter reserves the right to legally prosecute anyone who obtains tickets in an unauthorized manner, including but not limited to duplicating tickets or obtaining tickets contrary to the rules set by the Promoter.
The Promoter is not responsible for any negligence that results in the e-voucher or wristband being misplaced, lost, or used by another person to enter the venue.
The Purchaser releases the Promoter from claims for refund of ticket fees if the Promoter, with prior notice, needs to move the venue without reducing the quality of the event or artist’s performance, due to unilateral decisions of the artist, government, or other causes beyond the Promoter’s control.
If the event is canceled, the ticket will be refunded according to the terms of the Promoter. Other fees, such as platform service fees and surcharges charged to credit cards, are not included in the ticket price and cannot be refunded.
The Purchaser agrees to release the Promoter from legal claims in the event of cancellation of a concert due to unilateral decisions of the artist, the government, or other causes beyond the capacity and will of the Promoter.
The artist lineup may change due to injury, illness such as COVID-19, natural or man-made disasters, military issues, and similar circumstances.
For security reasons, the Promoter has the right to postpone, cancel, or stop the event; temporarily detain attendees at the location until the event ends; evacuate some or all attendees; and refuse entry even to valid ticket holders without compensation.
The Promoter has the right to prohibit visitors from entering the event location if visitors do not have a valid ticket.
The Promoter is entitled to remove audience members from the venue if deemed necessary for safety, for the convenience of other audiences, and to ensure the integrity of the event.
Event attendees must wear wristbands at all times at the venue. Those who lose their wristband for any reason will not be allowed entry into the event.
Event attendees inside the event who are not in possession of a valid wristband will be removed from the concert area with no exception.
In certain circumstances, some areas within the venue may become restricted.
The organizers, promoters, and artists are not liable for any compensation and/or cancellation charges for travel expenses resulting from the event being canceled or postponed.
Event attendees who behave in a disorderly, offensive, or inappropriate manner and guests who refuse to obey instructions or warnings from event staff will be removed from the event immediately. No refunds will be given.
Any attempt to enter the event without a valid ticket or valid credentials will result in immediate removal from the event grounds. In certain cases, the police may be contacted and charges may be pressed against the violators.
The organizers, promoters, and artists cannot be held responsible for lost, stolen, or damaged possessions or accidents resulting in injury occurring anywhere in the venue during the event regardless of fault or reason.
The Promoter will refuse entry to guests who are severely intoxicated or clearly affected by drugs. Anyone found carrying illegal substances, weapons, or other prohibited items will also be refused entry and may be reported to the police immediately. No refunds will be given.
The Promoter will not use or disclose guests’ personal information collected at the time of ticket purchase without consent.
Event attendees who are removed or exit from the venue for any reason will be banned from re-entering the event.
The Promoter reserves the right to change the layout and seating arrangement of the audience in the event location at any time.
The event is intended to be a friendly and enjoyable event.

WHAT NOT TO BRING

No outside food and drinks are allowed in the venue.
No professional and semi-professional / SLR / DSLR cameras.
No recording and transmission during the concert. Cameras with removable lenses, video cameras, recording devices, and action cameras are prohibited. No flash photography.
No selling inside the event location.
No unauthorized solicitations, handbills, sampling, or giveaways without prior approval from the Promoter/Organizer.
No weapons of any kind.
No paint of any kind including paint markers and spray paint.
No fireworks.
No illegal drugs, substances, or drug paraphernalia.
No official medicines without a doctor’s prescription, except over-the-counter medicines.
No products that are harmful to human health.
No large chains.
No laser pointers.
No flags or totems with metal or wood pieces.
No large umbrellas.
No unsealed sanitary products.
No pets.
No big portable fans.
No corkscrews or bottle openers.
No backpacks, travel luggage, or other bags exceeding 20 cm x 30 cm. There will be no lockers at the venue.
No glass bottles.
No tripods for cameras.
No projectiles or explosive materials.
No knives or sharp objects.
No flammable products or aerosol cans.
No open fires.
No water guns or air guns.
No chairs.
No drones or similar flying apparatus.
No sleeping bags.
No smoking, vaping, or electronic cigarettes in the concert area.
No item that can be used to disturb the peace, endanger the safety of the crowd, or inflict damage to people and goods, at the sole discretion of event staff.

SECURITY ENTRY

Your safety and security are important to us. You understand that you and your property may be subject to a reasonable
inspection upon entry to the event. If you refuse to participate in these security measures, we may deny you entry.
We also reserve the right to ask you to leave the event if your behavior causes concern for the safety or security of
event attendees. If we deny you entry or require you to leave, you will not receive a refund.

All attendees are subject to being searched prior to entry into the event, including members of the media. Upon entry,
all attendees shall be subject to a thorough airport-style pat-down search, including emptying pockets and bags and
having their items examined. An electronic drug detector and K-9 search will be used. The event organizer shall, at
all times, reserve the right to either deny any person entry into or eject any person from the event who, in the sole
and absolute discretion of the event organizer, is in violation of event rules, which may be updated from time to time,
with or without notice.

RECORDING RIGHTS

Promoter/Organizer and its affiliations/associations reserve the right to film, record, and/or photograph the visitor,
participant, or wristband holder’s image, likeness, action, and/or statement at this event for television, motion picture,
webcast, and/or other public broadcasts in any medium for any purpose.

Any visitor, participant, and/or wristband holder of this event hereby fully releases and discharges the Promoter/Organizer
(including its employees and subsidiaries) and its affiliations/associations from any rights, claims, damages, losses,
liabilities, fines, and causes of action whatsoever arising directly or indirectly from the filming, recording, and/or
photography of this event.

Please do not throw objects, especially hard items, onto the stage, as they may harm the artist(s). Enjoy the concert!

Letter of Attorney for Wristband Redemption Template
Parental/spousal consent letter template